We have high-quality equipment readily available for use during our cleaning appointments. Also, we offer a list of preferred cleaning supplies, if you don’t have them on hand, we can purchase them for you and provide the receipt for reimbursement. Alternatively, if you have particular products or brands you prefer, we’re more than happy to accommodate those instead. We understand that our customers may have specific preferences when it comes to cleaning products.

We strive to maintain consistency in our cleaning services by prioritizing the assignment of the same team members to your recurring cleaning appointments whenever possible. Our goal is to build trust and familiarity with our clients by ensuring you see familiar faces during each visit. While we make every effort to schedule the same team for your appointments, there may be occasional circumstances that require adjustments. However, rest assured that if any changes are necessary, we will communicate with you in advance to minimize any inconvenience.

We don’t have. However, we do have certain policies that help maintain our positive relationship. We’ll thoroughly discuss the terms and conditions of our services together to ensure we’re both on the same page. One of our policies is to request seven days’ notice prior to your scheduled cleaning date if you need to pause services. We always prioritize transparency and clear communication.

During the quoting process, we take care to provide you with a comprehensive list detailing exactly what is included in your cleaning service. This ensures complete transparency and clarity regarding the services you can expect to receive before scheduling your cleaning appointment. Our goal is to ensure that you have a clear understanding of what our service entails, allowing you to make informed decisions and ensuring that your expectations are met.

The duration of the cleaning appointment can vary depending on the size of the space, the specific services requested, and the current condition of the area. Typically, we provide estimated time frames during the quoting process based on these factors. Rest assured, we strive to complete the cleaning efficiently while maintaining our high standards of quality.

No, your presence during the cleaning is not strictly necessary, it is preferable that the house is less crowded to ensure our team can work efficiently and without disruptions. This allows us to focus on delivering thorough and meticulous cleaning services. However, if you prefer to be present or have specific instructions for our team, please let us know in advance so we can accommodate your preferences accordingly.